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How caribet66 Handles Your Personal Data

Your privacy matters to us. This page explains what data we collect when you use your account, make deposits via Touch 'n Go eWallet, Boost, or GrabPay, and access our platform — and exactly what rights you hold over that data.

Data collected at account levelPayment data handled securelyYour right to access and deleteContact us to update your records
caribet66 How caribet66 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to review, correct, or request deletion of your personal data, our support team handles these requests directly. Reach out through any of the channels below and include your registered account details so we can locate your records promptly.

Team online

Live Chat

Start a live chat session from the platform. Available during operating hours — our team will verify your account before processing any data request.

Email Support

Send your data request to our support email address. Include your registered contact details and the specific action you are requesting — access, correction, or deletion.

Account Help Centre

Log in to your account and navigate to the Help section. From there you can submit a formal data enquiry and track its status directly.

DATA HANDLING STANDARDS

How We Protect and Manage Your Data

We apply account-level security measures and follow data handling practices aligned with applicable privacy law. Here is how each area works in practice.

Cookies and Session Data

We use cookies to keep your session active and remember your preferences. You can manage cookie settings through your browser. Disabling cookies may affect how certain account features load.

Account Security

Your account is protected by password authentication and OTP verification on login. We flag unusual access patterns — such as a new device or location — and may prompt re-verification before allowing account changes.

Data Retention

We keep your account data for as long as your account remains open. After closure, records are retained only for the period required under applicable law, then securely deleted or anonymised.

Requesting Changes

To update, access, or remove your personal data, contact our support team with your account details. We aim to respond to all data requests within a reasonable timeframe as required by applicable law.

Privacy Policy Questions Answered

Common questions about how we handle your personal data, your rights, and how to get in touch.

We collect registration details, contact information, and payment identifiers — including those linked to Touch 'n Go eWallet, Boost, and GrabPay — along with device and session data generated when you access the platform.

Yes. Contact our support team via live chat or email with your registered account details. We will verify your identity and provide the relevant data within the timeframe required by applicable law.

Submit a deletion request through live chat, email, or the in-account Help section. We will process it in line with applicable law — some records may be retained for a legally required period before deletion.

We share data only with payment processors — such as those handling DuitNow and FPX transactions — and only the information they need to complete your transaction. We do not sell personal data.

Payment identifiers linked to your e-wallet or bank account are handled by the respective payment processor under their own security standards. We do not store full payment credentials on our side.

Log in and visit the account settings section, or contact support directly. For changes to identity documents or registered contact details, our team will guide you through the verification steps required.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.