What We Collect and Why We Use It
When you open an account with us, we collect the details you provide during registration — name, contact information, and payment identifiers linked to your Touch 'n Go eWallet, Boost, or GrabPay account. We use this to verify your identity, process deposits and withdrawals, and keep
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your account secure. Session data and device information are logged automatically when you access the platform from your phone or browser; this helps us detect unusual login activity and maintain account integrity. We do not sell your personal data to third parties. Data shared with payment
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processors — including those handling DuitNow and FPX transfers — is limited to what those processors need to complete your transaction. Retention periods vary by data type: account records are kept for as long as your account is active and for a period after closure as
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required by applicable law. Where local law governs data handling, our practices follow those requirements. Access to this platform and its data services is available where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.